These days it seems like everyone is using the latest smartphone apps, and the City of Brownwood is getting in on the action, too.
The MyBrownwood app was developed by CivicPlus, a government website design firm, as the go-to destination for City of Brownwood business, news and updates. Brownwood residents can use the app to check the city calendar, look through job listings, request brush pickup, report damaged streets and more.
Marshal McIntosh is the communications manger for the city and the Brownwood Municipal Development District. From his City Hall office down the hall from city manager Emily Crawford and BMDD head Guy Andrews, McIntosh described the various uses for the MyBrownwood app.
“Online payments, street repair, brush pickup,” McIntosh listed. “[Crawford] said she uses the search tool a lot, because it’s a little more user-friendly than on the actual website.”
Residents can pay things like utility bills, permits and contractor registrations using the app.
While the city, of course, collects trash twice weekly, McInstosh said brush pickup can be a little trickier. With the MyBrownwood app, residents can fill out a mobile form to alert the city about the brush and even tell them where it’s located, like the alley or the curb.
“Another one is bagged leaves, or bagged grass,” McIntosh said. “But it’s used most for brush and tree limbs.”
When it comes to street repair, residents can use the app to take a picture of potholes and damage on city streets, alerting city crews of needed activity.
McIntosh said the CivicPlus-designed Brownwood website and app have undergone gradual changes since their rollout, but that the app is ready for prime time now that the website is complete and up to date. “Our technology staff did a great job of getting all of this connected,” McIntosh said. “Working through the kinks, making sure all of our online forms [work]. My work was more on an aesthetic, graphic role.”
Other MyBrownwood features include an FAQ section, a city staff directory, photo galleries and information on city facilities. Many app features include helpful links to the mobile-friendly City of Brownwood website.
McIntosh said the city hopes to receive more feedback on the app as more Brownwood residents begin to use it. The app is available through the Apple and Google Play app stores for iPhone and Android devices. Direct links to download the app are available at www.brownwoodtexas.gov/social, where residents can also connect with the city on social networks like Facebook and Twitter.
“We would just encourage you to download the app,” McIntosh said, “and also to connect with us on social media.”