Special to the Bulletin
When Brownwood Regional Medical Center asked former patients to nominate exceptional nurses who exceeded expectations, the community responded with an incredible number of nominations.
Brownwood Regional Medical Center asked former patients to spotlight an exceptional nurse, because — hospital officials said — patients are the ones directly affected by outstanding care.
The Patient Choice Award recognizes the quality care, comfort and compassion offered by the nurses at Brownwood Regional Medical Center, and honors one nurse in particular. As part of National Nurse’s Week, May 6-12, Lally Spinks, RN, was selected as the 2009 Brownwood Regional Medical Center Patient Choice Award winner.
“Sometimes it’s just too hard to spot one nurse when there are so many nurses in our hospital doing such an incredible job caring for our patients,” said Pam Craig, RN, and chief nursing officer for Brownwood Regional Medical Center. “That’s why we asked patients to help us make the choice. They see the little things that matter so much on a very personal level.”
Lally was recognized by a patient and family who said that she was one of the “most caring and compassionate nurses” they have ever known. They went on to say that she always treated others with “courtesy and respect” and that she was very kind to family members and made sure the patient and family wanted for nothing.
Brownwood Regional Medical Center officials thanked the community who nominated so many nurses.
“We are proud of the care they provide and their dedication to our wonderful community,” they said in a prepared statement.