Every year since 1981, the second week of April is celebrated as National Public Safety Telecommunicators Week, Brownwood Police Chief Ed Kading said in an email to the Bulletin.

According to Kading’s email:

These professionals are a vital link between our community and the fire, EMS and law enforcement agencies.

During this COVID-19 pandemic, we are not able to publicly celebrate their dedication, professionalism, and empathy for the community and first responders. But I want to let everyone know how proud I am of them, and how important they are to our daily operations. They send personnel into dangerous situations, and suffer from much of the same stress of a critical incident, oftentimes not knowing how things turned out on scene for some time. They carry the burden of having to make sense of a chaotic scene over the phone while relaying the necessary information to first responders so that we may respond effectively, appropriately, and knowing what dangers may exist.

Having said all of that, they love their job, and exhibit a refreshing energy for it; I witness it every day. They may not be the public face of first responders, but if you know these great people, please tell them thank you.

They are a treasured part of the Brown County law enforcement family. We appreciate these telecommunicators every day, but this week is for them. To them I say, give yourself a pat on the back; you should be proud of what you do. I sincerely thank each one of you.